Contact Us
We’re Here to Help
Have a question about a product, personalization, payment, delivery, or an existing order? Contact the MeshGift support team and we will be happy to assist you.
Our support team normally responds within 1–2 business days. Responses may take slightly longer during weekends, holidays, and peak shopping seasons.
For Faster Order Support
Please include the following information in your message:
- Your order number
- The email address used at checkout
- A brief description of your question or issue
- Clear photos if your item arrived damaged, defective, incomplete, or incorrect
- A photo of the shipping label when reporting the wrong item or a delivery issue
Order Changes and Cancellations
Requests to change or cancel an order must be submitted within 2 hours after the order is placed.
Sending a request does not automatically confirm that an order has been changed or cancelled. Your request is complete only after you receive a confirmation from our support team.
For your security, please never send your full credit card number, card security code, or account password by email or through our contact form.
We look forward to helping you.